SBI Terms & Conditions

Rs. 200 off on All Clay Prepaid SIM
10% off on All Clay Postpaid Services
5% off on Clay Data Services

Terms and Conditions

  • The offer validity is till 31st December, 2017
  • The postpaid offer is applicable on minimum airtime billing of Rs. 1500 and above.
  • The services will only be delivered on completion of the documentation as per DOT norms.
  • Mandatory Documents required: Photocopy of First and Last page of Passport, Photocopy of Visa issued by the travelling country, Signature on the duly filled Rental Agreement Form.
  • It is mandatory to share scanned copy of SBI Credit Card for Validation.
  • In case of Post Paid Services, scanned copy of Credit Card is required for verification and security.
  • Cardholder needs to communicate the intent to avail the offer at the time of buying the Voice/Data SIM. The discount on the Voice/Data Post Paid SIM cards will be applied during the time of bill generation.
  • This promotion/offer cannot be used in combination with any other Clay Telecom offers.
  • Clay Telecom reserves the rights to add, modify, alter, withdraw all or any of the terms and conditions or replace, wholly or in part, without any prior notice.
  • The customer/cardholder is not permitted to use Clay Telecom products for any anti-national, illegal, unlawful or abusive purposes. Clay Telecom reserves the right to terminate usage in

such an event without assigning any reasons.

  • The customer will be using various mobile phones and SIM cards provided by Clay for self- usage and will not transfer them to any third party without explicit written consent and authorization by Clay.
  • The usage made from the connection would be sole responsibility of the user & Clay Telecom reserves the right to retrieve the information/cost against the usage from the traveller.
  • All terms & conditions of the solutions/services/tariff plans will be applicable.
  • It is important to follow dialling instructions. Clay Telecom holds no responsibility in case of any issue that arises due to incorrect dialling procedure.
  • Roaming charges may apply while using Clay SIM outside the country for which it is contracted for.
  • These plans are not valid for use while you are on a cruise. Calls made on cruise/satellite/remote Island will have additional costs.
  • Calls to Toll Free Numbers/Directory Enquires/and other value added services to the country of travel are chargeable at a premium rate, please check with your account representative for more information.
  • GPRS is pre activated on Clay SIM cards and charges are as applied by the network.
  • In case of Post Paid services, invoices are generated on a monthly basis depending on the billing cycle of the respective network.
  • The customers have to make payments within 7 days of invoice generation or else the amount is debited from the credit card.
  • The incoming caller number will be passed on to the customer subject to availability from the caller’s service provider
  • Clay SIM cards are not compatible with Network Locked Phones / BlackBerry Handsets.
  • In case of loss of SIM Card, the cost of the inventory will be charged. Clay Telecom holds no responsibility of offering the same number to the traveller.
  • In case of loss of SIM card & handset, the user/corporate is requested to intimate Clay ASAP so that SIM can be blocked. The usage on the SIM is customer’s liability till it is blocked. Also, the user/ corporate is liable for the lost charges.
  • Interested customers can contact us at Customer care no. +91-11-66470000 or email us at
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